Help & Information
Frequently Asked Questions
Find answers about participation, league operations, competition, and C3 events.
Match Scheduling & Match-Day Procedures
11 questions in this category
Do we need to submit screenshots or replay files?
Yes, depending on the game. Rocket League requires replay files, Valorant requires screenshots, and Overwatch requires replay codes and screenshots. Refer to your rulebook for the submission procedures.
How do I check in for a match?
Use your team's designated Discord match thread and follow the C3 match bot's check-in instructions. Teams should check in early and ensure their required players are available.
How do I reschedule a match?
Reschedules should be requested at least six days before the scheduled match. Requests require the appropriate approvals. Late requests must go through the C3 Discord ticket system and may be denied.
How do we submit our match results?
Follow the Discord match bot's completion process and submit the required results and evidence through the designated competition platform. LeagueOS is used for official match reporting.
What days are C3 matches normally played?
Regular match days are Monday for Overwatch, Tuesday for Rocket League, and Wednesday for Valorant. The default match time is 8:00 PM Eastern, although individual matches may have different approved times.
What happens if my team cannot attend a match?
Teams unable to attend a confirmed match may receive a forfeit and additional penalties based on league rules. Contact League Operations as early as possible.
What should we do if a player disconnects or a technical issue occurs?
Follow the pause and technical procedures in your game-specific rulebook. Contact League Operations immediately if staff assistance, a restart, or a ruling is required.
Where can I find my match thread?
Official match threads are created in the C3 Discord server. If your scheduled match thread is missing or has not launched when expected, contact League Operations.
Where can I find my team's match schedule?
All publicly listed matches, schedules, and results can be found at https://c3esports.com/scores. Use the game, division, and match-status filters to find specific matches.
Who can check in players for matches?
Players, Captains, Coaches, and Managers with the appropriate Discord permissions can participate in the check-in process.
Who creates the game lobby?
For standard matches, the designated home team generally handles lobby creation according to the game's rulebook. For official C3 broadcasts, League Operations may create and manage the lobby.